First I listen, then tell stories.

I'm a UX designer with a background in journalism. Reporting taught me to approach every new project with humility – to admit ignorance, ask questions, expect edits, and speak simply.

I solve design problems the same way. The toolkit may be different, but the end goal is the same. Each challenge is another chance to empathize with someone and tell their story. 

Contact me at lauren.jow@gmail.com.